Terms of Use

Terms of Use - Charlottetilburystore

Welcome to Charlottetilburystore (the "Website"), operated by Charlottetilburystore ("we", "us", or "our"). These Terms of Use ("Terms") govern your access to and use of the Website, including any content, features, services, or products available on or through the Website (collectively, the "Services"). By accessing or using the Website or Services, you ("you" or "user") agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, Refund Policy, and any other applicable policies posted on the Website. If you do not agree to these Terms, you must not access or use the Website or Services.

1. Eligibility

To access and use the Website and Services, you must be at least 16 years of age. By using the Website, you represent and warrant that you are 16 years of age or older and have the legal capacity to enter into these Terms. If you are accessing the Website on behalf of a business or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Account Registration & Security

Some features of the Website may require you to register an account. When registering, you agree to provide accurate, current, and complete information about yourself and to update such information as needed to keep it accurate. You are responsible for maintaining the confidentiality of your account credentials (including username and password) and for all activities that occur under your account. You agree to notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account.
We reserve the right to suspend or terminate your account at any time, without prior notice, if we believe you have violated these Terms, provided false information, or engaged in any fraudulent or unauthorized activity.

3. Use of the Website & Services

You agree to use the Website and Services only for lawful purposes and in compliance with these Terms and all applicable laws and regulations. You shall not:
  • Use the Website or Services to engage in any fraudulent, deceptive, or illegal activity (e.g., identity theft, credit card fraud).
  • Infringe upon or violate the intellectual property rights (including copyrights, trademarks, patents, or trade secrets) of us or any third party.
  • Upload, post, or transmit any content that is harmful, offensive, defamatory, obscene, violent, discriminatory, or otherwise objectionable.
  • Interfere with or disrupt the operation of the Website or Services, including by introducing malware, viruses, or other harmful code.
  • Attempt to gain unauthorized access to any part of the Website, Services, or our internal systems.
  • Scrape, crawl, or harvest any data or content from the Website without our prior written permission.
  • Resell or redistribute any content, products, or services obtained from the Website without our express consent.

4. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, product descriptions, brand names, and software (collectively, "Intellectual Property"), is owned by us or our licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Intellectual Property solely for your personal, non-commercial use in connection with accessing the Website and purchasing products. You may not reproduce, modify, distribute, display, or exploit any Intellectual Property without our prior written permission.
The name "Charlottetilburystore" and our logo are trademarks of ours. All other trademarks, service marks, or brand names displayed on the Website are the property of their respective owners.

5. Product Information & Availability

We strive to provide accurate and up-to-date information about our luxury makeup, skincare, and fragrance products, including descriptions, prices, and availability. However, we do not warrant that product information is error-free, complete, or current. We reserve the right to correct any pricing or product errors, and we may refuse or cancel orders containing such errors, even after an order confirmation has been sent. Product availability is subject to change without notice.
Product images on the Website are for illustrative purposes only. Actual product appearance, color, or packaging may vary slightly from the images shown.

6. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages (including but not limited to loss of profits, loss of data, or loss of use) arising out of or in connection with your access to or use of the Website, Services, or products purchased through the Website. This limitation applies regardless of whether the damages are based on contract, tort, negligence, strict liability, or any other legal theory.
Our total liability to you for any claims arising out of these Terms shall be limited to the amount you paid for the specific product or service that gave rise to the claim. Nothing in these Terms shall exclude or limit our liability for personal injury or property damage caused by our negligence, fraud, or willful misconduct, or any other liability that cannot be excluded by applicable law.

7. Disclaimers

The Website and Services are provided on an "as is" and "as available" basis, without any warranties of any kind, whether express or implied. We disclaim all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website or Services will be uninterrupted, error-free, or secure, or that any defects will be corrected.

8. Third-Party Links & Services

The Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damages or losses arising from your use of or reliance on any third-party websites or services.

9. Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your access to or use of the Website or Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.

10. Modifications to These Terms

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or industry standards. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review these Terms periodically. Your continued access to or use of the Website or Services after the updated Terms are posted constitutes your acceptance of the changes.

11. Termination

We may terminate or suspend your access to the Website or Services at any time, without prior notice or liability, for any reason, including but not limited to your violation of these Terms. Upon termination, your right to access and use the Website and Services will immediately cease. Sections of these Terms that by their nature should survive termination (e.g., Intellectual Property, Limitation of Liability, Indemnification) shall continue to apply.

12. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Use, please contact our customer service team at [email protected].
Best regards, The Charlottetilburystore Team